Return and Refund Policy
Your satisfaction is our top priority. If you encounter any issues with your purchase or are not completely satisfied, we’re here to help. Please review our return policy below.
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Eligibility for Returns
Returns must be initiated within 30 days of receiving your order. - To be eligible for a return, the product must:
- Be unopened, unused, and in its original packaging.
- Have its safety seals intact and unbroken.
- Opened or used supplement products cannot be returned due to health and safety regulations.
Damaged or Incorrect Items
If you receive a damaged or incorrect product, please contact us at [email address or phone number] as soon as possible.We will provide a free replacement or a full refund for defective or incorrect items.
Return Process
To initiate a return, contact us at [email address] with your order number and details of the issue.Once approved, we will provide return instructions and the return shipping address.
After we receive and inspect the returned item:
Eligible returns will be refunded to the original payment method.
Refunds are typically processed within 5-7 business days.
Return Shipping Costs
The customer is responsible for all return shipping costs unless the product is defective or incorrect.
We recommend using a trackable shipping service and purchasing shipping insurance, as we cannot guarantee receipt of your returned item.
Non-Returnable Items
The following items are not eligible for returns:
Opened, used, or tampered products.
Items purchased as part of a special promotion or discount (unless defective).